Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: April 15, 2025

Welcome to Diegos Kingston (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://diegoskingston.com (the “Site”) and when you purchase products from us. By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Definitions

  1. Personal Data / Personal Information: Information that relates to an identified or identifiable individual.
  2. Sensitive Personal Data / Information (SPDI): Includes data such as financial information, passwords, health information, biometric data, etc.
  3. User / You / Your: Any person accessing the Site or using our services.
  4. Data Controller / We: Diegos Kingston – the party responsible for determining the purposes and means of processing your personal data.

2. What Information We Collect

We may collect the following types of information:
1. Information you provide directly

  1. Name, email address, phone number, postal address, shipping address, billing address.
  2. Payment information (credit/debit card, etc.).
  3. Account login details if you register an account (username, password).
  4. Order history, preferences.
2. Automatically collected information
  1. Device and usage data (e.g. IP address, browser type, operating system, referring URL, pages visited, time spent).
  2. Cookies and similar tracking technologies (see “Cookies & Tracking” below).
3. Sensitive Personal Data / Information
  1. We may collect financial/payment information; that is considered sensitive. We do not collect more sensitive data such as health data, unless explicitly needed and with your consent.

3. How We Use Your Information

We use your Personal Data for purposes such as:

  1. To process orders, payments, deliver products, and provide customer service.
  2. To create and manage your account, if you choose to register.
  3. To communicate with you (e.g. order confirmations, updates, promotions, survey).
  4. To improve our Site, products, and services (analytics, troubleshooting, enhancing user experience).
  5. To comply with legal obligations.
  6. To prevent or address fraud, security issues, and abuse.

4. Legal Basis for Processing (Where Applicable)

Where applicable under data protection laws, our processing of your personal data is based on:

  1. Your consent, when required.
  2. Performance of a contract (e.g. fulfilling orders).
  3. Legitimate interests (e.g. improving Site, marketing, fraud prevention), provided those interests do not override your rights and freedoms.
  4. Compliance with legal obligations.

5. Disclosure of Your Information

We may share your personal information:

  1. With service providers/vendors who help us operate the Site (payment processors, delivery partners, analytics providers, email service providers, cloud hosting).
  2. With third parties when required by law, regulation, legal process or to protect rights, property or safety.
  3. In connection with a business transaction (sale, merger, acquisition, restructuring) involving Diegos Kingston.
  4. With your consent or at your direction.
We will not share your sensitive personal data except as needed for order fulfilment (e.g. payment) or where required by law, and always with security measures.

6. Cookies & Tracking Technologies

  1. We use cookies, web beacons, tracking pixels, and similar technologies to collect usage information, improve Site functionality, recognize you, maintain sessions, personalize content, and for analytics.
  2. You can accept or reject cookies via your browser preferences. Please note that rejecting cookies may affect certain functionalities of the Site.
  3. Third party services (e.g. Google Analytics, advertising partners) may use their own cookies/tracking technologies.

7. Data Retention

  1. We will retain your personal data only for as long as needed for the purposes for which it was collected (e.g. to fulfill orders, maintain your account, comply with legal obligations).
  2. When data is no longer needed, we will securely delete or anonymize it.

8. Security of Your Information

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or destruction. These may include encryption, access controls, secure servers, etc. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children

  1. Our Site and services are intended for users who are at least 18 years old (or the legal age in your jurisdiction).
  2. We do not knowingly collect personal data from children under the legal age without parental consent. If we become aware we have collected data from a child without required consent, we will take steps to delete it.

10. Your Rights

Depending on your jurisdiction, you may have some or all of the following rights:

  1. Right to access the personal data we hold about you.
  2. Right to correct or update inaccurate or incomplete data.
  3. Right to delete your personal data (‘right to be forgotten’), subject to legal obligations.
  4. Right to withdraw consent at any time, where consent is the basis for processing.
  5. Right to object to certain types of processing, such as direct marketing.
To exercise these rights, please contact us using the contact details below. We aim to respond within the timelines required by applicable laws.

11. Cross Border Transfers

  1. If applicable, your personal data may be transferred to, stored, or processed in countries other than your country of residence.
  2. When this happens, we ensure that such transfers are done in accordance with applicable data protection laws, by putting in place adequate safeguards (such as contractual obligations, standard clauses, etc.).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top. If there are significant changes, we may also notify you by email or through a notice on the Site. Your continued use of the Site after the changes are in effect constitutes your acceptance of the revised policy.

13. Governing Law

This Policy is governed by the laws of Ney York, USA. Any dispute relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Ney York, USA.

Acknowledgement

By using the Site, you acknowledge that you have read this Privacy Policy, understood it, and agree to be bound by it.